訂購及送貨需知 Order & Delivery:
訂購方法 Place & Order:
顧客可以電話或傳真訂購, 請記下產品編號, 並準備好收件人姓名﹑收件人地址﹑收件人電話, 並致電2745-6055 或傳真至2786-5533訂購。
You can place your order by phone or fax, with the product you want (with the product no.), receiptant, delivery address, receiptant phone no.. Our phone no. is 2745-6055 and fax no. 2786-5533.
「即日送貨」最遲訂購時間為當天時間下午一時(亦要視乎收件人地區) (以蘭藝舍確認為準)。 如訂單在當天下午一時後收到, 我們會盡力為客人辦妥, 但不能保證。客人可致電 2745-6055 查詢詳情。
For "same day delivery", you have to place your order before 1:00pm in the same day (also depends on the delivery address) (Orchid House shall have the final decision). When orders received after 1:00pm, we will try our best to arrange the order, but no guarantee. Please contact us at 2745-6055 for details.
特別節日(如情人節等)之最遲訂購時間為會較早(以蘭藝舍確認為準), 客人請預早訂購。 客人可致電 2745-6055 查詢詳情。
For special holiday or festival (e.g. Valentine's day), cutoff time for same day delivery will be different. Please place your order soonest.
如因顧客提供有關資料錯誤或不完整, 而導致貨品未能準確送遞, 蘭藝舍有權更改送該件貨品時間及向顧客收取額外費用, 並不會安排退款或取消訂單。
Incorrect information or incomplete delivery address may result in the order not being delivery on the designated day. Orchid House shall have the rights to reschedule the delivery and extra cost will be charged. Please provide the correct and complete information when you place your order.
如送貨到訂單上之收件人時發現該地址沒有此人或收件人拒絕收貨及簽收, 蘭藝舍不會退還任何款項或費用, 此交易仍視為完成。 如顧客於同日要求第二次送遞該貨品, 蘭藝舍會收取額外費用。如顧客於第二日或之後要求第二次送遞貨品, 蘭藝舍會當作重新訂購貨品計算。
For delivery, if no such person, or receiptant refuse to collect or sign the slip, Orchid House will not refund any fees and this deal will count as completed. Additional charge is required for the second delivery on the same day. If delivery on the next day or after will be confirmed as a new order.
如八號或以上颱風訊號及黑色暴雨警告懸掛, 蘭藝舍有權取消或延遲送貨服務並不會退還任何款項或費用。 顧客可致電2745-6055 查詢貨件運送情況。
For Typhoon Signal no. 8 or above or black rain is hosted, Orchid House reserve the right to cancel or delay any delivery. Please call us at 2745-6055 for the latest status.